SharePoint Online is a popular collaboration and content management platform that is part of the Microsoft 365 suite of tools. It is used by many organizations to create internal sites for sharing information, collaborating on projects, and managing documents. In this blog post, we will provide you with a step-by-step guide on how to build an intranet on SharePoint Online.

Step 1: Define Your Intranet Goals

The first step in building an intranet on SharePoint Online is to define your intranet goals. This involves identifying what you want to achieve with your intranet and the problems you want it to solve. It is important to involve all stakeholders in this process to ensure that everyone’s needs are addressed.

Step 2: Plan Your Information Architecture

Once you have defined your intranet goals, the next step is to plan your information architecture. This involves creating a hierarchy of content that will be used to organize your intranet. This hierarchy should be based on the needs of your users and should be designed to make it easy for them to find the information they need.

Step 3: Set Up SharePoint Online

The next step is to set up SharePoint Online. This involves creating a SharePoint site and configuring it to meet your needs. You can use one of the pre-built templates provided by SharePoint Online or create a custom site based on your needs.

Step 4: Customize Your Intranet

Once you have set up SharePoint Online, the next step is to customize your intranet. This involves adding content, customizing the layout, and creating workflows to automate processes. You can also add third-party apps and plugins to extend the functionality of your intranet.

Step 5: Train Your Users

The final step in building an intranet on SharePoint Online is to train your users. This involves providing them with training on how to use the intranet, including how to access it, how to navigate it, and how to use its features. You should also provide ongoing support to your users to ensure that they can make the most of your intranet.


Building an intranet on SharePoint Online is a great way to improve collaboration and information sharing within your organization. By following the steps outlined above, you can create an intranet that meets the needs of your users and helps you achieve your intranet goals. Remember to involve all stakeholders in the planning process and to provide ongoing support and training to your users.

Door Anouck

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